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Absenteeism Rate: The Formula and What to Do With the Number

Every business expects employees to miss work occasionally. People become ill, attend medical appointments, care for family members, take protected leave, and face emergencies that cannot be scheduled. Occasional absence is a normal part of managing a workforce. Problems begin when unplanned absences become frequent enough to disrupt operations, increase...

What Counts as Work Before and After an Employee’s Shift

Most employees think their workday starts when they clock in. Most employers think the same thing. Both are often wrong. Starting a computer, putting on safety equipment, waiting for a handoff report, delivering a package to a truck after clocking out. These minor activities may seem inconsequential. However, the federal...

On-Call and Standby Time: When You Have to Pay for It

On-call work is common in industries where problems do not always happen during normal business hours. Healthcare facilities may need employees available for emergencies, property management companies may need someone ready to respond to maintenance issues, and technology businesses may require staff to handle system failures at night. Restaurants, security...